Digital Government: Strategy, Government Models and Technology

Digital government is essential due to digitization, global networking, and the transition from an industrial to an information society. It emphasizes the influence of the Internet on public services and offers insights and strategic advice for successful implementation and maintenance.

Format: Hardback
Length: 512 pages
Publication date: 08 October 2022
Publisher: Springer International Publishing AG

The significance of digital government is greatly influenced by the global networking of individuals and organizations, as well as the transition from an industrial to an information society. In particular, the immense impact of the Internet as a global networking and communication system has a profound effect on the performance of public services.

Digital government encompasses the utilization of digital technologies and strategies to enhance government operations and services. It involves the integration of information and communication technologies (ICT) to improve efficiency, transparency, and citizen engagement. By leveraging digital technologies, governments can streamline processes, reduce costs, and provide more accessible and personalized services to their citizens.

One of the key aspects of digital government is the development of digital management practices. Digital management involves the strategic use of technology to manage government resources, processes, and information. It involves the adoption of cloud computing, data analytics, and other advanced technologies to improve decision-making, resource allocation, and risk management.

In addition to digital management, digital government also involves the development of digital services and platforms. Digital services are online services that are designed to provide citizens with easy access to government information, services, and resources. These services can include online applications, e-commerce platforms, and social media channels. Digital platforms are digital ecosystems that facilitate the exchange of information and collaboration between government agencies, citizens, and other stakeholders.

The successful implementation and maintenance of digital government systems require a comprehensive approach. It involves the involvement of all stakeholders, including government agencies, citizens, and private sector organizations. It also requires a commitment to continuous improvement and innovation, as digital technologies and practices are constantly evolving.

One of the challenges facing digital government is the need to address cybersecurity and data privacy concerns. As government agencies collect and store large amounts of personal and sensitive data, there is a risk of cyberattacks and data breaches. Therefore, it is essential to implement robust cybersecurity measures and ensure that citizens' data is protected and secure.

Another challenge is the need to ensure that digital government services are accessible to all citizens, regardless of their socioeconomic status or geographic location. This requires the development of inclusive policies and strategies that prioritize the needs of marginalized communities and ensure that they have access to the same level of services as other citizens.

In conclusion, digital government is a critical component of the modern government landscape. It offers a range of benefits, including improved efficiency, transparency, and citizen engagement. However, the successful implementation and maintenance of digital government systems require a comprehensive approach that involves the involvement of all stakeholders, a commitment to continuous improvement, and a focus on cybersecurity and data privacy concerns. By leveraging digital technologies and strategies, governments can create more responsive, effective, and inclusive public services for their citizens.

Weight: 945g
Dimension: 235 x 155 (mm)
ISBN-13: 9783031130854
Edition number: 1st ed. 2022